AT&T Network Outage Update: 75% Restored, But Frustration Remains
On Thursday, February 23, 2024, AT&T experienced a nationwide cellular outage that affected millions of customers across the United States. The outage began around 4:00 AM ET and impacted voice, text, and data services. As of 12:00 PM ET, AT&T reports that 75% of its network has been restored, but many customers are still experiencing problems.
What Happened?
The cause of the outage is still under investigation, but AT&T says it was due to a "technical issue." The company says that the issue did not involve a cyberattack or any other malicious activity.
Who Was Affected?
The outage impacted AT&T customers across the United States, including those in major cities like New York, Los Angeles, and Chicago. Customers reported being unable to make or receive calls, send or receive text messages, or access the internet.
What is AT&T Doing to Fix the Problem?
AT&T says it is working to restore service to all affected customers as quickly as possible. The company has deployed additional resources to help with the restoration effort and is providing updates on its website and social media channels.
What Can Customers Do?
Customers who are still experiencing problems can try the following:
Restart their device.
Toggle airplane mode on and off.
Check for network updates.
Contact AT&T customer service.
Frustration Mounts Among Customers
While AT&T says that 75% of its network has been restored, many customers are still experiencing problems. Some customers have expressed frustration with the length of the outage and the lack of communication from AT&T.
The AT&T network outage is a major inconvenience for millions of customers. The company is working to restore service as quickly as possible, but it remains to be seen how long it will take for all customers to be back online.
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